Does Khelo88 sell my data?

No, never. Under no circumstances does Khelo88 sell your personal data to advertisers or third parties. Your information is used solely to provide our services, verify your identity, and maintain security.

Is my payment information safe?

Yes. Khelo88 does not store your full card number or bank account number. All payment information is protected with 256-bit encryption and stored in tokenized form, making it unusable to hackers.

Will my data be deleted if I close my account?

After account closure, most personal data is deleted within 90 days. However, financial transaction records may be retained for up to 7 years as required by law.

Can I opt out of marketing messages?

Absolutely. You can opt out at any time by contacting our support team or turning off marketing communications in your account settings. Please note that critical account security notifications will still be sent regardless.

How do I find out what data is held about me?

Email us at support@khelo88.ws or submit a request via live chat. We will send you a summary of the data we hold about you within 30 days.

khelo88 | Privacy Policy and How We Protect Your Data

1 Introduction & scope

This Privacy Policy ("Policy") explains how Khelo88 collects and protects the personal information of users across its platform and all associated services. Khelo88 is an internationally licensed online betting and gaming platform. We treat the privacy of our members with the utmost importance.

By using the Khelo88 website, mobile app, or any of our services, you agree to this Privacy Policy. Please read it carefully before using the platform.

This policy applies to: All services provided through Khelo88's website (khelo88.ws), mobile app, live chat, email communications, and other digital channels.

2 What Information We Collect

Khelo88 only collects the information needed to provide you with services, verify your identity, and keep the platform secure.

A) Information Provided Directly by You

Name, date of birth, mobile number, and email provided at registration
Identity and address documents submitted for KYC verification
Bank or mobile banking details provided at the time of payment
Information provided when contacting the support team

B) Automatically collected information

Device type, operating system, and browser information
IP address and approximate location
Platform activity logs (login times, pages visited, etc.)
Information collected through cookies and tracking technologies

C) Transaction-Related Information

Deposit and withdrawal amounts and timestamps
Betting History & Game Activity
Bonus and promotion usage details

Important: We do not store your full bank account or card number. Payment information is kept in encrypted and tokenized form.

3 Purpose of Data Use

Your data is used only for specific, legitimate purposes. Details are provided below:

Purpose	What Data Is Used
Account creation & management	Name, mobile number, email, date of birth
Identity & Age Verification (KYC)	NID, Passport, Proof of Address
Payment Processing	Payment method details, transaction history
Fraud Prevention	IP address, device information, login history
Customer support	Contact details, description of the issue
Sending promotions & offers	Mobile number, email address (subject to consent)
Responsible Gaming Monitoring	Gaming Activity & Betting History

4 Data sharing policy

Khelo88 never sells your personal information or shares it with advertisers. However, data may be shared in the following limited circumstances:

Data is shared only:

Payment Processor: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process transactions
KYC Service Provider: With authorized third parties for identity verification
Legal obligation: By court order or directive from a regulatory authority
Fraud Prevention: With cybersecurity and fraud detection services
Business Changes: In the event of a company merger or sale, provided the new owner upholds the same privacy standards

Before sharing any data with third parties, we verify that they follow privacy standards as strict as our own.

5 Cookies & tracking technologies

Khelo88 uses cookies on its website and app to enhance the user experience. Cookies are small text files stored on your device.

Types of cookies we use:

Essential cookies: Required for login sessions and security – these cannot be disabled
Functional Cookies: To remember your preferences (language, theme)
Analytics Cookies: To understand which pages are used most
Performance cookies: To improve page loading speed and overall app performance

You can disable non-essential cookies at any time through your browser settings, though some features may become limited as a result.

6 Data Security Measures

Khelo88 follows the highest industry standards to protect your data. Our security framework operates across multiple layers.

For all data transfers 256-bit SSL/TLS encryption Used
Stored data is protected with AES-256 encryption
Passwords are never stored directly – only their hashed values are kept
Regular third-party security audits are conducted
Unusual logins or transactions are automatically detected and blocked
Two-factor authentication (2FA) is available
Server data is regularly backed up to secure locations

Your Responsibilities: Use a strong password, never share it with anyone, and avoid accessing your account over public Wi-Fi. Security is a two-way commitment.

7 Your rights

As a Khelo88 member, you have several rights regarding your personal data. To exercise any of these rights, please reach out to our support team.

Right to Access Your Data

You can submit a request to find out what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your personal data under certain conditions.

Right to Restrict Processing

You can opt out of marketing communications or restrict how your data is used.

Right to Data Portability

You may request a copy of your data in a structured, portable format.

Right to Object

You can object to the use of your data for specific purposes.

8 Data Retention Period

Khelo88 does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations and security requirements.

Active account data – retained for as long as the account remains active
Transaction and financial data – up to 7 years (as required by law)
KYC documents – 5 years after verification is complete
Support conversations – 3 years
Upon account closure – most data is deleted within 90 days

9 Child Protection

Khelo88 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or store any personal information from minors.

If we become aware that a minor has provided us with their information, that data will be deleted immediately and the associated account will be closed.

10 Policy Updates

Khelo88 reserves the right to update this Privacy Policy as needed. Members will be notified of any significant changes in advance via email or in-app notification. The "Last Revised" date at the top of the page is always kept up to date.

11 Contact & complaints

If you have any questions, concerns, or complaints about our privacy policy, please get in touch:

Email: support@khelo88.ws
Live Chat: Chat button on the website or app
Response Time: Usually within 24 hours

If your complaint is not resolved by us, you have the right to escalate it to the relevant international gaming regulatory authority.

Khelo88 Privacy Policy – your data is safe with us

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